Benefits to you

Debitsuccess are experts in collecting money when it falls due. We are not debt collectors, we are billing specialists who act on YOUR behalf and at all times follow YOUR instructions with regard to YOUR customers. We invest in the people, systems and technology to do this in the most efficient and effective way possible so that you don't have to.

Increase Your Sales and Margins

Customers today want the flexibility to be able to pay on the day most convenient for them. Payment dates can be aligned with the days your customers receive money - improving the chances of successful collection. Debitsuccess enables you to break payments down to easily manageable weekly, fortnightly, or monthly instalments.

Increase your margins while improving your marketing. A $15 per week payment is easier to sell than a $60 per month payment yet there is an additional $60 collected over a year - an 8.3% improvement in your sales.

Consistent Cashflow

All businesses need a reliable, ongoing cashflow. If you rely on large one off payments your business becomes very vulnerable should these slow down for whatever reason. By breaking your payments down to regular installments you can flatten out the “highs” and “lows” and be able to project your future cashflows enabling you to make key decisions.

Money debited by Debitsuccess is paid weekly improving your cashflow.

Increase your Customer retention

Once your customer has an established form of payment that they have to re-establish if they go to your competitor they will be less likely to move. If all they have to do is write a different name on a cheque there is no incentive for them to stay.

Similarly if you have managed to break down your payments to smaller and more frequent amounts any price changes by you or your competitors are less likely to be noticed and result in customer movement.

By lowering the amount of the payment to you, your customers are less likely to question it and consider whether to move elsewhere every time they see a payment coming out.

Peace of Mind

Chasing up your customers for payments is one of the most stressful jobs your staff can do. For this reason it often gets made the last job to get done. Debitsuccess remove the pressure from your staff. We are professionals in collecting money, so we know all the tricks and know how to get your customer to pay on time.

Debitsuccess’s Features	Benefits to You
New contracts are faxed to free call 0800 number and are processed within 72 hours.	You will know within 72 hours that the contract has been processed.
Online contracts.	Ability to take first DD the day after the customer joins Minimization of potential data entry errors Eliminates paperwork.
Weekly, Fortnightly, Four Weekly, Monthly, Quarterly or adhoc debiting.	By offering billing down to the weekly level, cash flow to your business is improved, income can be increased and likelihood of reversals is minimized.
Deduction dates are matched to the best day for your customer (e.g. their payday) Totally flexible approach to aligning payments to match your customers needs.	By matching the deductions to the best day for your customer, Debitsuccess’s success at getting collections on the first attempt are maximized.
Your business name appears on your customers bank statement.	By displaying your business name on your customer’s statement, reinforces the relationship between your business and the customer.
Within 24 hours of the reversal, your customer is contacted by phone to arrange for payments to be caught up as soon as possible or in accordance with your policy. All calls are followed up in writing.	All reversals are handled by Debitsuccess staff thereby minimizing the effort on managing these Customers by your business.
Debitsuccess takes ownership of the full amount owed by customer, including the facility’s fees.	This enables a situation that where a customer is sent for formal debt collection, the CRA listing is set for the full amount owed.
Payouts to you every Wednesday.	Debitsuccess ensures your money is passed to you as soon as practically possible.
Debitsuccess contact centre.	Debitsuccess professionally handle all account enquiries by your customers on your behalf.
Formal reports emailed to you daily and weekly. You also have 24 x 7 access to a secure website where you can request reports at any time, covering any period.	Through the Debitsuccess website, you can ascertain customer status at any time by selecting the appropriate report on-line.
Exclusive fitpass reciprocal membership program for Health and Fitness industry.	Members can visit other participating centres, whilst on holiday or business.
Security - ISO9001-2000 certified.	Debitsuccess’s ISO9001-2000 quality certification gives you peace of mind to know that your money is being processed through a quality certified system with daily audits of the trust accounts holding funds.
Single tier fee structure - Transaction processing.	Debitsuccess’s simple single tier fee structure is easy to understand, and puts you in total control of its fees, allowing easy budgeting.