December 2017

Debitsuccess was recognised in a number of categories at the recent CRM Contact Centre Awards. Our team was first place in the Collections Sector and the Gold Award, second place, for Outbound Business to Consumer Calling. In addition, team member Isobelle Rossiter was voted Outbound Calling Agent of the Year by the consulting judges. Great work team

CRM Contact Centre Awards recognition moves

Debitsuccess was recognised in a number of categories at the recent CRM Contact Centre Awards. Our team was first place in the Collections Sector and the Gold Award, second place, for Outbound Business to Consumer Calling. In addition, team member Isobelle Rossiter was voted Outbound Calling Agent of the Year by the consulting judges. Great work team

Clubware 4.2 offers enhanced customer experience

We’re proud to distribute leading fitness centre management software Clubware – and its latest version boasts a suite of new and improved features around members, access control, administration and the web API.

Read more for all the details on Clubware

Latest Transaction Services Group news

Welcome to Tom Bell – the new Chief Executive Officer for Transaction Services Group (TSG). Tom has significant experience and technical expertise with high-growth software companies in the payments industry. His most recent position was CEO of Atlanta based Merchant e-solutions.

Read more

Account Management Update

Further to our recent communication, a reminder of a couple of new features:

New version of OMG is now in Beta

This version includes great new features such as being mobile friendly, showing the billing fee as part of the total instalment amount, and an updated look and feel that is consistent with Web Direct Entry (WDE). What’s more, you can start using it now! Just go to www.debitsuccess.co.nz and the link is under Brand and Account Templates.

Going Green

We’ve made changes to support our environment. We’re now 100% paperless for contract sign ups – OMG, WDI and Web Services (API) are all ways you can sign customers up. All communications including welcome, cancellation and price increase letters are now sent to customers electronically.

If you have any questions on these or other features, please contact the Account Management Team – nzaccountmanager@debitsuccess.co.nz

Our website has a refreshed new look

You might have already noticed that our website has a fresh new look. The new site www.debitsuccess.co.nz features all our latest activities and, for more info on Debitsuccess and other industry news, you can also keep connected through our social media channels – Facebook, Twitter and LinkedIn.

Visit our site