Welcome to the latest Debitsuccess news
Planned Outage – Sunday 6 November 2016, 5am-10am (AEST time)
Please be aware that on Sunday 6 November 2016, 5am-10am (AEST time), the Debitsuccess New Zealand IT team will be conducting a Disaster Recovery Testing exercise. All IT services hosted in New Zealand will be affected intermittently during the controlled outage. This will help ensure you are provided with a high level of service.
During this time, please have the customer complete a paper contract and use Web Direct Entry as a data entry tool when the system is running again and put “at club” where signatures are required.
Further information will be communicated closer to the time. We apologise for any inconvenience and thank you for your patience.
Exciting and well deserved recognition for our contact centre team who were acknowledged at the recent 2016 CRM Contact Centre Awards in New Zealand.
Web Direct Entry means more options
Web Direct Entry offers a number of new options, including the ability for facilities to now download a contract when offline. In addition, there is the option to use Web Direct Entry as a data entry tool which eliminates the need for a signature as the business holds an original copy of the contract.
Another step towards going green and eliminating the use of paper contracts!
As you’ll be aware, Debitsuccess is part of Transaction Services Group (TGS), a global payment solutions provider which has recently announced another addition in its line-up – Australian owned direct debit company Ausfit.
A big thank you to those clients who participated in our recent Debitsuccess and Clubware client forums around the country – we really appreciate your input!